Assessment of Service Quality
Name and surname *
Company name *
Job title *
Email *
On a scale of 0-10 (with 0 being Never and 10 being Always), how likely are you to recommend EY to a colleague or a friend? *
0
10
How have we performed against your expectations over the last year? *
Missed
Met
Exceeded
My experience with EY has improved in the last 12 months *
No, much worse
No, slightly worse
Stayed about the same
Yes, slightly better
Yes, much better
My EY team proactively brings me insights that are relevant to my business *
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
The EY team communicates effectively with me *
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
What was most important for you on this engagement/when working with advisors? What were your expectations from EY in connection with this? *
What are our strengths?
Where do you see room for improvement?
In relation to your expectations, vs competitors, etc.
Any comments for our people and teams?
Are there any other messages from your side? *
Things to consider - strategic insight, competitor intelligence, market insights, hot topics, future focus, etc.
What recommended actions should be taken to address this feedback?
e.g. relationship development opportunity, etc.
I hereby confirm that I have read the EY Privacy Statement *
EY Privacy Statement
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