How have we performed against your expectations over the last year? *
My experience with EY has improved in the last 12 months *
My EY team proactively brings me insights that are relevant to my business *
The EY team communicates effectively with me *
In relation to your expectations, vs competitors, etc.
Things to consider - strategic insight, competitor intelligence, market insights, hot topics, future focus, etc.
e.g. relationship development opportunity, etc.