Assessment of Service Quality
Name and surname*
Company*
Job title*
Email*
Based on your recent engagement, how likely are you to recommend EY to a friend or colleague?*
0
10
What could we have done better to improve your experience?
What can you tell us about your experience of working with EY that you found most valuable?
Overall, how has the team measured up to your expectations over the last year?*
Missed
Met
Exceeded
N/A
Please indicate to what extent you agreee or disagreee with the following statement. “My experience with EY has improved in the last 12 months”
No, much worse
No, slightly worse
Stayed about the same
Yes, slightly better
Yes, much better
N/A
To provide us with more clarity, please rate to what degree the EY team: (1 star = Missed; 5 stars = Exceed)
Had the appropriate skills and technical expertise
Missed
Exceed
Listened intently to understand your expectations
Missed
Exceed
Demonstrated insight into your business
Missed
Exceed
Worked with you to find solutions to your challenges
Missed
Exceed
Delivered on time and within budget
Missed
Exceed
Delivered against the objectives of the projects
Missed
Exceed
Was easy to work with
Missed
Exceed
Effectivly commincated
Missed
Exceed
Earned your Trust
Missed
Exceed
Is there anything else you would like to share, good or bad, about your experience with EY?
I hereby confirm that I have read the EY Privacy Statement *
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Phone: +7 (727) 258 59 60
Email: eykazakhstan@kz.ey.com